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Answers to the most common questions. Can't find what you need? Get in touch.
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Account
Photos and moderation
Matches and messaging
Safety
Account and data
Account
How do I create my account?
I did not receive the confirmation email
Photos and moderation
Why is my photo not visible yet?
Which photos are accepted?
Matches and messaging
How does a match work?
Why is messaging limited to matches?
Safety
How do I block or report someone?
How should I prepare for a first meeting?
Account and data
How do I pause or delete my account?
How do I access or export my personal data?